Responsible Gaming
Gambling Should Be Entertainment
At Royal Courts of Justice Events, we believe that gambling should only ever be enjoyed as a form of entertainment, not as a means to earn money or solve financial problems. Casino games are based on chance, and the odds always favour the house. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age, or the legal gambling age in your jurisdiction, to participate in gambling activities. Royal Courts of Justice Events is committed to preventing access by underage individuals. We conduct age verification checks during registration and may request additional documentation at any time.
If you are under the legal age for gambling in your area, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Repeatedly gambling more than you intended or can afford
- Chasing losses by gambling larger amounts to recover money lost
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or running into debt to fund gambling
- Experiencing mood swings, anxiety, or irritability when not gambling
- Feeling unable to stop or control your gambling
- Gambling to escape problems or negative emotions
- Losing interest in hobbies and activities you previously enjoyed
- Failed attempts to reduce or quit gambling
If you recognise any of these signs in your behaviour, please reach out for support immediately.
Self-Help Tools & Protective Measures
Royal Courts of Justice Events offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). You cannot exceed this limit during the set period.
- Loss Limits: Set a maximum amount you are willing to lose during a given period. Your account will be suspended once this limit is reached.
- Reality Checks: Enable reminders that pop up during your gaming session to inform you how long you have been playing and how much you have wagered.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account. During self-exclusion, you will not be able to log in, and marketing communications will be suspended.
- Account Cooling-Off: Request a break from your account for a specified period (minimum 6 hours) without closing it permanently.
To activate any of these tools, visit your account settings or contact our customer support team.
Support Organisations & Helplines
If you are struggling with gambling, confidential help and support are available:
United Kingdom
- GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators simultaneously - Gamblers Anonymous – Peer support meetings and resources
Website: www.gamblersanonymous.org.uk
International Support Services
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800-1372700
These organisations provide free, confidential support and can help you understand your gambling behaviour and find solutions.
If You Need Help, Reach Out Today
Problem gambling can affect anyone, regardless of background or circumstances. There is no shame in asking for help. If you or someone you know is struggling with gambling, please contact one of the support organisations listed above. Help is available 24/7, and all services are confidential.
Your wellbeing is important to us. If you believe you have a gambling problem, we encourage you to seek professional support immediately.